PRIVACY POLICY

Sahyadri Siri (“we”, “us”, or “our”) operates the website https://www.sahyadrisiri.online/. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing address.

• Order Information: Details of products you order, payment information (processed securely by third-party gateways), and order history.

• Usage Data: IP address, browser type, device information, and pages visited.

• Cookies & Tracking: We use cookies to improve your shopping experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process your orders and deliver products.

• To communicate with you about orders, updates, and customer service.

• To improve our website and customer experience.

• To send promotional offers and newsletters (you can unsubscribe anytime).

• To prevent fraud and ensure website security.

3. Sharing of Your Information

We do not sell your personal information to third parties. We may share your information only in the following cases:

• With trusted service providers (shipping partners, payment gateways, email service providers) who help us operate our business.

• When required by law or to protect our legal rights.

• In case of business transfer (merger, acquisition, etc.).

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We use secure payment gateways and encrypted connections (SSL) for all transactions.

5. Cookies

We use essential cookies for the website to function properly. You can manage cookie preferences through your browser settings. Disabling cookies may affect your shopping experience.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contactus@sahyadrisiri.in

• Phone / WhatsApp: 6362578726

• Address: No. 915/7, 1st Floor, Bannimantapa Road, Somanahalli, Bangalore - 560082